7 Year Frame Warranty
If you’ve arrived at this page, presumably you’re here to register your bike/wheels. That means we need to say congratulations on your purchase of a Why!
More information on our warranty policy can be found here. Product registration helps any warranty process go much smoother and keeps us in the loop on the bikes our amazing customers are riding!
At Why, we stand behind our products. That’s why we’re pleased to offer a no-questions-asked, 30-day return policy. If you are not happy with your Revel product for any reason within 30 days from the date of purchase, we will refund 100% of your money. However, if you purchased a Why bike with any customized options (e.g., custom upgraded products or colored wheels) we reserve the right to charge up to a 25% restocking fee on those non-standard parts. We don’t want to be unreasonable, we just don’t want to get stuck with some funky Grateful Dead themed anodized custom wheels that you created should you happen to return your complete bike (although that mod sounds pretty awesome).
Please take a few minutes to register your bike and/or wheels below. Frame serial numbers can be found on the front triangle under the bottom bracket shell, and Revel Wheel serial numbers can be found on the rim next to the valve core. Thanks!